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What is your refund policy?
We aim to deliver a great experience every time you visit us. If something isn’t right, please let us know as soon as possible so we can resolve it promptly. We will consider refund requests where the product or service was not as described or did not meet our usual standards, in line with your statutory rights. To help us address issues quickly, please raise any concerns during your visit or within 28 days. Your legal rights are not affected by this policy.