Statutory Pubs Code
Pubs Code Regulations 2016 came into effect on Thursday 21st July 2016. Marston's PLC is the landlord of more than 500 tied pubs and is a “pub-owning business” for the purposes of this Act.
We will operate under the provisions of the Pubs Code Regulation and our own company’s protocols.
A copy of the code can be viewed here (July 2016)
Marston's Pubs Code Compliance Officer - Claire Coley
Any enquires relating to the Pubs Code Regulations 2016, please email pcr@marstons.co.uk
Contact the Office of the Pubs Code Adjudicator
- Complete an online enquiry form
- Email: office@pubscodeadjudicator.gov.uk
- Call 0800 528 8080 to request a call back
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Send post to:
Office of the Pubs Code Adjudicator
4th Floor
23 Stephenson Street
Birmingham
B2 4BJ
United Kingdom
Keep up to date with Pubs Code and PCA news
- Sign up to website email alerts
- Follow the PCA on Twitter , Facebook and LinkedIn @pubscodepca
Referrals for Arbitration
There is a difference between a general enquiry and a formal referral to the PCA for arbitration.
Only tied tenants (and the Pub Owning Business in relation to Market Rent Only disputes), or those authorised to act on their behalf, can make a referral.
More information can be found on the PCA’s website
It is important to highlight that the Pubs Code has very strict deadlines connected with rights under the Code and for making formal referrals to the PCA.
- Pubs Code Assignment Protocol (June 2019)
- Pubs Code Business Development Manager Protocol (June 2019)
- Pubs Code Business Support Protocol (June 2019)
- Pubs Code Dilapidations Protocol (June 2021)
- Pubs Code Investment Protocol (June 2019)
- Pubs Code Maintenance Protocol (June 2019)
- Pubs Code Maintenance Protocol (Short Term Agreement) (June 2019)
- Pubs Code Market Rent Only Option: MRO Notice (August 2021)
- Pubs Code Renewal Protocol (June 2019)
- Pubs Code Rent Review Protocol (October 2019)
- Pubs Code Retail Agreement Assignment Protocol (June 2019)
- Marston’s Code Compliance Report for the year ending 31 March 2026 (August 2026)
- Marston’s Code Compliance Report Summary 2026 (August 2026)
- FAQs: Market Rent Only (November 2023)
