News & Updates
Setting up for Success: Marston’s introduces new Induction Programme for Aspiring Pub Partners
26th January 2026
Marston’s has today launched its new Partner Induction Programme, a fully refreshed, bespoke training journey designed to set new pub partners up for success from their very first day in business.
As the first major PubCo to introduce a partnership model back in 2008, Marston’s continues to lead the industry by investing in the tools, skills and support that help partners build thriving pubs at the heart of their communities.
Developed following extensive operator feedback and a successful pilot phase, the new induction provides a tailored experience built around the needs, experience levels and ambitions of each incoming partner. A new Skills Scan, carried out during the interview stage, helps determine the most suitable of four learning pathways, ensuring that every incoming partner receives the right training at the right time.
Each pathway includes:
- A structured two-day induction, delivered at Marston’s Pub Support Centre
- Access to a 12 week onboarding plan, with scheduled touchpoints, coaching visits, stock insights and operational support
- A blend of face-to-face learning, online modules, and self-guided development
- Clear expectations and business readiness activities, hosted by experienced Area Operations Managers
- Ongoing performance reviews, helping partners build confidence and momentum
The programme has also been designed to reduce information overload, improve the consistency of training and enhance the overall partner experience, all while maintaining Marston’s accredited standards for induction and learning.
Neil Campbell, Chief Operating Officer at Marston’s, said:
“Partnerships have always been at the heart of our business. This new induction reflects our commitment to supporting talented, ambitious operators with the structure, insight and hands-on guidance they need to succeed. Whether someone is brand new to the industry or stepping into their next chapter as an experienced operator, we want them to feel confident, capable and ready to make an impact from day one.”
Early participants have already spoken positively about the programme’s value.
Grant Bolton, Partner at the The Chequers Country Inn pub and trainee from the first pilot cohort, commented:
“The induction gave me exactly what I needed - practical training, real clarity on what to expect, and support from people who genuinely wanted me to succeed. I left feeling prepared, motivated and excited to take on my pub.”
Jonathan Mawer, Careers & Induction Specialist at Marston’s, added:
“The feedback from our first cohorts has been incredibly encouraging. The new Skills Scan and learner pathways mean we’re no longer taking a ‘one size fits all’ approach. Instead, partners are receiving training that matches their background and future goals. This is a huge step forward for the partner experience.”
The Partner Induction Programme, which officially launched this month following a successful pilot, forms a key part of Marston’s People Promise and its ambition to attract, develop and retain the very best operators in the sector.