Delivering impact through Shared Good Times
At Marston’s, we believe great pubs bring people together and can be a positive force for change. This belief underpins our approach to sustainability, which is built around our 4Ps: Planet, People, Product and Policy. These pillars guide how we deliver meaningful impact across our business and in the communities we serve.
At Marston’s, we believe great pubs bring people together and can be a positive force for change. This belief underpins our approach to sustainability, which is built around our 4Ps: Planet, People, Product and Policy. These pillars guide how we deliver meaningful impact across our business and in the communities we serve.Our 2025 Impact Report sets out the tangible progress we have made as a business during FY2025, from expanding solar energy generation across more of our sites and growing our industry-leading rapid EV charging estate, to reducing food waste and strengthening our Equity, Diversity & Inclusion (ED&I) networks.
Our PLANET promise is to operate our business and supply chain more efficiently to reduce our energy consumption, emissions and water use and to reduce our impact on the environment by reducing or repurposing our waste.
Our targets include:
- Net Zero by 2040
- To procure and promote energy from renewable sources
- To reduce the volume of water consumed in our estate
- To maintain our overall recycling rate of at least 75%
Here’s where we are making progress on our PLANET initiatives...
Over 500
Ultra-fast EV chargers across the estate
65
pubs with solar panels installed
150
pubs in our glass reuse scheme
Our Sustainable Pub Support Centre
St Johns House, our Pub Support Centre (PSC) in Wolverhampton, was awarded Sustainability Champion status by the British Institute of Innkeeping in 2024. We are proud to be recognised for the sustainability measures we’ve implemented as part of the office refurbishment in 2023.
Our PSC is powered solely by electricity, with air heat source pumps providing the heating. We have integrated our training facilities into the office with two training and development kitchens which are fully electric. Our car park has EV car charging points, encouraging our team members and visitors to travel electric to the office. Early in 2024, we partnered with Nuvolt, for the installation of solar panels at the PSC. 266 panels were installed across the majority of the roof area. The panels will generate renewable electricity on-site and reduce carbon emissions associated with the operation of our office.
Installing Solar Panels Across Our Estate
Electrifying our estate and moving to more renewable energy is central to our transition to Net Zero, as this reduces carbon emissions and improves energy performance. We continue to explore long-term Power Purchase Agreements (PPAs), including direct arrangements with renewable generation assets, to increase the proportion of renewable energy we procure.
In 2025, we expanded our on-site solar programme, with 65 pubs benefiting from this greener energy, including 45 new sites in the year. By the end of FY2025, our solar installations produced over 1 million kWh of renewable electricity.
See more on our PLANET progress in our Impact Report.
Our PEOPLE promise is to create a culture of engagement, support and development that attracts, retains and supports the best people from diverse backgrounds. We support our People to ‘come as you are’ by building an inclusive culture among our employees, Pub Partners and suppliers which reflects the diversity of our guests and communities.
Our targets include:
- Employee engagement score of over 8
- Striving towards being an inclusive employer that attracts and appeals to diverse, disadvantaged, and vulnerable groups of people and that nurtures and develops people joining from all backgrounds.
- Assess and enhance our performance across diversity and inclusion, and health and wellbeing.
Here’s where we are making progress on our PEOPLE initiatives...
Voted No.1
Employer in UK pub industry By Financial Times
77 People
employed through our Excel programme
OVER 200
Apprentices in learning across the business
Come as you are
Diversity and inclusion is central to our core values and our People Pillar. We are committed to promoting an inclusive environment that represents many different backgrounds, cultures and points of view and will always strive to reflect the communities we serve.
‘Come as you are’ is our Diversity and Inclusion strategy which captures our objectives of wanting Marston’s to be a place where our teams:
- Relate to, feel represented by, and trust each other
- Feel valued and supported
- Feel involved in the bigger picture
- Are appreciated as individuals
- Communicate openly, have a voice, and are listened to
Our employee network groups support our D&I plans and activities. They create safe spaces for our People to connect, share their thoughts and experiences, influence real change and work collaboratively with the business to deliver our business and D&I strategy.
Read more about our inclusive culture on our Careers website.
Our Excel Programme
Unlocking potential and creating pathways to employment, our Excel Programme is helping to transform lives by embedding kitchen training academies in UK prisons, supporting ex-offenders to build meaningful careers in hospitality.
Following the success of The Lock Inn kitchen training academy at HMP Liverpool, we have expanded our network with two new openings since FY2025: The Crown & Key at HMP Stoke Heath and The Hope & Anchor at HMP Styal - the UK’s first commercially-led hospitality academy inside a women’s prison.
These purpose-built academies provide hands-on culinary training and professional qualifications, preparing up to 40 men at HMP Stoke Heath and 32 women at HMP Styal each year for Line Chef roles and a fresh start in our pubs. Delivered in partnership with Novus Education and the New Futures Network, the programme offers real kitchen experience and a direct route into employment at one of our pubs.
See more on our PEOPLE progress in our Impact Report.
Our PRODUCT promise is to deliver quality food and drink to our guests, that is ethically sourced and in a way which reduces food waste and emissions.
Our targets include:
- 50% reduction in food waste by 2030
- To enhance the authentication of our supply base against our charters and policies
- To provide guests with access to information and products that meets their lifestyle and dietary preferences
Here’s where we are making progress on our PRODUCT initiatives...
Over 43,000 meals
saved from waste through our partnership with TGTG
Over 18,000
plant-based meals sold each week
74%
of the way towards achieving our 2030 target of reducing food waste by 50%
Food Supplier Charter
Our guests have a right to expect a high level of diligence in the sourcing of goods, products and services. Our Charter sets out our expectations on the quality of product, traceability of ingredients, ethical approach, sustainable sourcing and associated labour practices. The Charter conveys our expectations for suppliers to reduce their own environmental impact by minimising unnecessary packaging and choosing recyclable materials, wherever possible.
Reducing food waste
Reducing food waste remains a priority in our sustainability strategy, and in 2025 we made significant strides through a combination of strategic partnerships, operational innovation, and data-driven decision-making.
Now in its third year, our partnership with TGTG continues to play a pivotal role in reducing food waste across our carvery sites by enabling guests to purchase surplus meals at a reduced price through its app, ensuring good food is enjoyed rather than thrown away. In 2025 alone, this collaboration prevented over 43,000 meals from going to waste. As we progress towards our target of 50% reduction in food waste by 2030, TGT remains a key enabler in our strategy.
Partnering With Responsible Suppliers
Taking responsibility for the impact we have on the food supply chain is not something we can do alone, and thankfully it is also a view our suppliers share.
We partner with like-minded suppliers and a good example of this in practice is the six-year relationship we have had with Fresh Direct. Fresh Direct supply 100% of the fresh produce needed for our menus and they have sustainability embedded in their business, by promoting sustainable farming practices to help avoid land degradation, preserve water sources and foster biodiversity. Fresh Direct has targets to reduce Scope 1 & 2 emissions by 27.5% by 2030 which will help support our work in reducing our Scope 3 emissions.
See more on our PRODUCT progress in our Impact Report.
Our POLICY Promise is to support the development of our business in delivering its objectives by promoting high standards of governance, risk management and transparency.
Our targets include:
- All our pubs to have 5* EHO score
- Maintain our FTSE4Good certification
- To grow the number of suppliers sharing data with us on SEDEX
Here’s where we are making progress on our POLICY initiatives...
95% of our pubs
achieved 5* EHO in FY2025
4.1 FTSE4Good Score
in FY2025
Over 120 suppliers
engaged with us on SEDEX
Operating a Safe Business for Our Guests and Our People
The health and safety of our guests and our People is of the upmost importance to us.
We’ve committed to this within our business strategy, to operate a safe and sustainable business and with our target to achieve a 5* EHO score for all our pubs. At the end of September 2025, 95% of our pubs had a 5* EHO score. By including this target as part of our objectives and incentive schemes, this helps us to consistently raise the bar and promote a culture of safety, helping us make the shift from a cultural mindset of compliance to one of commitment.
Our Policies
The way in which we promote high standards of good governance is embedded within our business through our company policies and processes that reflect our culture and our values.
See below for links to some of our value-based policies for more information.
See more on our POLICY progress in our Impact Report.